24/7 setters for local businesses
The lead came in at 9pm. Nobody answered. Until now.
Your front desk goes home. The leads don't stop. WeSet answers every form, text, and WhatsApp the second it lands, answers their questions, takes their details, and books them in. Nights, weekends, holidays.
The problem
Half your leads show up after you've closed. By Monday, they've booked someone else.
Leads come in from everywhere, all hours.
What it does
Four things it does while you're asleep.
Replies in seconds
A lead messages at any hour and gets a real answer right away, not a "we'll get back to you."
Answers their questions
Hours, pricing, location, what you offer. The common stuff people ask before they'll book.
Takes their details
Name, number, what they need. Everything you'd want from a proper intake, captured cleanly.
Books the appointment
Drops them straight onto your calendar at a time that works, with the whole chat attached.
A night, handled
A lead messages after you've locked up
Form fill, WhatsApp, a text. The exact moment your front desk is already home for the weekend.
WeSet answers right away
It replies, handles their questions, takes their details, and offers them a time. No waiting until Monday.
You open to a full calendar
Every after-hours lead already answered and booked. You walk in to appointments, not missed messages.
The part nobody else admits
A bot that confidently guesses at a custom quote costs you more than the lead it was trying to save. WeSet is built with a hard edge around what it will answer. Past that edge it stops, says a human is picking this up, and puts it in front of you, with the whole conversation attached, so you're never reading a thread cold.
Answers on its own
Hours, location, services, availability, rough pricing, what to bring. The repetitive questions that stand between a lead and a booking.
Stops and hands off
Custom quotes, anything sensitive or emotional, complaints, disputes, edge cases outside what you taught it, and anything it simply isn't confident about.
Logs it either way
Every handoff is recorded with the reason, the timestamp and the full transcript. You can see exactly what it said before it stopped.
“What would you charge for a job this size?”
Escalated: custom quote. Needs a human number.
“I'm not happy with the last visit.”
Escalated: complaint. Not a bot conversation.
“Are you open Sunday?”
Answered: booked for 10:30 Monday.
Questions
The things people ask before they book a call.
Anything not covered here, ask us directly. You'll get a straight answer from a person.
Book a demo →How long does setup take?
About a week for most businesses. We connect WeSet to your forms, WhatsApp and texts, teach it your hours, services and pricing, then run it alongside you for a few days before it answers on its own.
What does it answer, and what does it hand off?
It answers the repetitive things people ask before they'll book: hours, location, what you offer, rough pricing, availability. On anything high-stakes (a custom quote, a complaint, a sensitive situation, or a question it isn't confident about) it stops, tells the person a human is picking it up, and passes it to you with the full conversation attached.
What happens to my customers' data?
Conversations and contact details stay in your systems: your calendar, your inbox, your CRM. We don't sell data, we don't use your conversations to train public models, and you can ask us to delete a conversation or the whole account at any time.
Does it work after hours and on weekends?
Yes. WeSet runs 24/7, so leads that arrive at night, on weekends, or during holidays get answered and booked instead of waiting until you reopen.
Which channels does it work on?
Web forms, website chat, WhatsApp and SMS. It handles text-based conversations across the places your leads already message you.
What does it cost?
Plans run $349 to $749 a month depending on how many conversations you get and which channels you want connected, with a one-time setup fee. Every plan is month-to-month: no seat minimums, no annual lock-in, and no per-minute billing. Most people start with a $450 pilot that runs 30 days on their own leads and is credited back against setup if they carry on.
Is this a phone answering service?
No, and we'd rather say so up front. WeSet handles written conversations: web forms, website chat, WhatsApp and SMS. If someone rings your office, it won't pick up the phone. Plenty of businesses find most of their after-hours enquiries arrive in writing anyway, but if your leads mainly call, a phone answering service is the better buy and we'll say so on the call.
Stop losing the leads that come in after hours.
Fifteen minutes. We'll look at where your leads land today, and show you the reply they'd get tonight instead. Most setups go live in about a week.