AI intake for immigration law firms
AI intake for an immigration firm means an assistant replies to new enquiries instantly in writing, collects basic details about the matter, and books a consultation with an attorney. It must not give legal advice, so anything about eligibility, filings or strategy is handed to a person.
By Marium Noor · Updated 20 October 2026
Why immigration firms feel the after-hours gap
Immigration clients often write from different time zones, outside local office hours, and in a language other than English. A reply that comes the next day, in English only, is easy to lose to a firm that answered sooner.
What the assistant handles
It answers the practical pre-booking questions, asks what kind of matter it is, collects contact details and the best language to reply in, and offers consultation slots. With WeSet AI the assistant works in English plus one further language chosen at setup, replying in whichever the person wrote in.
What must stay with an attorney
Eligibility, which form to file, deadlines, risks and anything about a person's status are legal advice. A well-built assistant says it is not an attorney, declines those questions and routes the person to a consultation, with the conversation attached so nobody has to ask twice.
Confidentiality
Ask any provider where conversations are stored, which sub-processors handle messages, whether data is used to train models, and how deletion works. WeSet AI names its providers on its privacy page and keeps conversations in the firm's own systems.